How can I order parts at Pickup-Parts?
Ordering is easy via our webshop. Place the product in your cart, check out, and you will immediately receive a confirmation by email.
Which payment methods can I use?
You can pay securely via iDEAL, Bancontact, PayPal, credit card, or bank transfer.
Can I pay afterwards?
Yes, with Klarna it is possible to pay afterwards on selected products.
Do I receive an invoice with my order?
Yes, you will automatically receive a digital invoice by email.
Can I change my order after payment?
Contact us immediately. If the order has not yet been shipped, we will adjust it where possible.
What is the delivery time for my parts?
Everything in stock in our NL warehouse is shipped the same day. Delivery within 1 working day. For made-to-order items, this is by arrangement.
What are the shipping costs?
Within the Netherlands and Belgium, we charge fixed shipping costs. Often free shipping for larger orders.
Can I track my order with track & trace?
Yes, after shipping you will immediately receive a track & trace link.
Do you also deliver abroad?
Yes, we ship throughout Europe. Shipping costs vary per country.
Can I pick up parts at your warehouse?
Yes, pickup is possible at our warehouse in the Netherlands. Please make an appointment.
Does this part fit my pickup?
Each product states for which models and production years it is suitable. If in doubt, we are happy to check this for you.
Do you offer installation of parts?
Yes, in our workshop we can install parts such as rims, spacers, and brakes for you. Ask about the possibilities.
Can parts also be painted in color?
Yes, we work with professional partners who can paint everything in the desired color.
Are your parts always new and original?
We mainly supply new parts and (good) aftermarket parts; original (OEM) parts are also available.
Do I receive manuals for installation?
Instructions are included with, among others, Brembo kits. We also always provide tips and advice.
Can I return my parts?
Pickup-Parts does not offer refunds. Exchanges are possible provided the product is unused and returned in the original packaging. Without the original packaging, the right to exchange is forfeited. Specially ordered parts cannot be returned.
Who pays the return costs?
Return costs are at your own expense, except in case of defective or incorrectly delivered products.
How much warranty is there on parts?
Factory warranty of 12–24 months, depending on the brand.
My part is defective, what now?
Report this to us with photos. We will arrange repair or replacement quickly.
Can I exchange my part for another?
Yes, that is possible within the return period. Please contact us.
What is a Brembo Big Brake Kit for pick-ups?
A top-quality brake upgrade for better performance and safety from the best brand on the market.
Are Brembo products legal through parallel import?
Yes, we supply original Brembo products through grey import. 100% legal and of the same quality as from official dealers. Original Brembo components, directly from the factory Our Brembo Big Brake Kits come with original Brembo parts. We work directly with international factories that produce and assemble these components. This allows us to offer a complete front + rear kit at a very competitive price, without the involvement of European distributors. Parallel import (grey import) The kits are supplied via parallel import. This means we purchase outside the official European distribution channels but always work with original Brembo products. This is completely legal within the EU, provided the parts are authentic. We explicitly do not claim to be an official Brembo Europe dealer. Price advantage for the customer Through direct cooperation with the factory, we are able to offer prices up to 40% lower than the usual market prices in the Netherlands and Europe. We pass this advantage directly on to our customers. Warranty & assurance Because the products are supplied outside the official Brembo Europe distribution channel, factory warranty via Brembo Europe is not always covered. Therefore, we provide our own 24-month warranty on material and manufacturing defects. This ensures you quality and reliability. Certification & installation For use in Germany and some other European countries, TÜV/ABE certification is often required. We advise always checking which regulations apply in your country when purchasing. Installation should be carried out by a recognized specialist to guarantee safety and optimal performance. In summary: - Original Brembo components, no imitation. - Parallel import: direct from the factory, competitively priced. - Own 24-month warranty. - Transparent communication: not via Brembo Europe, but 100% original.
Can you also mount and balance wheels?
Yes, mounting and balancing of wheels and tires is possible, this is done by a highly reputable wheel and tire company.
Do you also sell wheel spacers?
Yes, we have various sizes of spacers in stock, complete with nuts and bolts.
Are the wheels you sell TÜV approved?
Many wheels are TÜV approved. This is always stated in the product details.
Do you have all parts in stock?
Many products are in our Dutch warehouse. Special orders have a delivery time.
Do you help with choosing the right part?
Yes, send your vehicle details and we will advise the right product.
How can I contact Pickup-Parts?
By email, phone, or WhatsApp. All details are on our contact page.
Do you also have a showroom or physical store?
We have a warehouse and workshop. Visits are possible by appointment.
Are you present at car events?
Yes, you can find us among others at American Sunday with our booth and the latest parts.
